Help
RestQ support
RestQ is the app that Dazeris Software, S.L.U. provides to bedding retailers. If something is not working as you expect, or you have a question about how to use it, write to us.
Write to us
This is the same address shown inside the app. You can write in English or in Spanish.
What to tell us
The more specific your message, the sooner it gets resolved. It helps a lot if you include:
- Your store name and the shop you work from.
- The email address you sign in with.
- Whether you use Android, iPhone/iPad or the browser, and the app version (shown under Settings).
- What you expected to happen and what happened instead. A screenshot if you can.
- If it is about a price: the model, the size and the catalogue, so we can reproduce it.
I cannot sign in
RestQ accounts are not created from the app. Dazeris sets them up at the request of whoever administers RestQ at your store, so if you do not have access yet, ask that person: they pass the request on to us.
The same goes for your password: the app has no automatic password reset. If you cannot remember it, tell whoever administers RestQ at your store so they can ask us to change it, or write to us directly and we will sort it out with your store.
Scope of support
Channels, hours and response times are those set out in your order or in the service documentation, as stated in section 11 of the terms of service. This page neither replaces them nor adds new commitments.
Data protection
To exercise your rights over your data, or for any privacy question, the address is privacidad@dazeris.com. The details are in the privacy policy, and the specific steps to request deletion are in Data deletion.